1. Who this policy applies to

This Privacy Policy applies to visitors, prospects, clients, partners, vendors, and job or collaboration applicants who interact with the iLytix Services website, contact links, email addresses, forms, documents, or project discussions.

2. Information we may collect

We may collect information you provide directly and basic technical information generated when you use the website.

  • Name, email address, phone number, company name, role, country, and preferred contact method.
  • Project requirements, workflow details, documents, links, technical context, budget or timeline information you choose to share.
  • Messages, meeting notes, proposals, commercial discussions, and support requests.
  • Website usage information such as pages visited, referral source, approximate location, device type, browser, and basic analytics events.
  • Information required for legal, accounting, security, invoicing, or compliance purposes when a business relationship is formed.

3. How we use information

We use collected information to operate the website, respond to inquiries, evaluate project fit, deliver services, maintain business records, and improve communication.

  • Respond to contact requests, project inquiries, partnership requests, or support questions.
  • Understand your business requirement, technical context, users, data sources, integrations, and delivery risks.
  • Prepare estimates, proposals, discovery plans, statements of work, invoices, and delivery documentation.
  • Provide, operate, maintain, secure, and improve our website, services, internal processes, and client communication.
  • Comply with applicable legal, tax, accounting, contractual, security, and regulatory obligations.

4. AI, project data, and client confidentiality

If you discuss an AI, software, data, or automation project with us, we treat shared project context as business confidential unless it is already public or agreed otherwise in writing. Specific confidentiality, intellectual property, data processing, model-provider, hosting, and security obligations for paid work are governed by a separate written agreement.

5. Cookies and analytics

The website may use essential cookies, analytics tools, and similar technologies to understand traffic, improve pages, measure campaign performance, and protect the site. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Sharing of information

We do not sell personal information. We may share information only where needed to operate the business, deliver services, comply with law, or protect rights and security.

  • With internal team members and authorized contractors who need the information to respond or deliver services.
  • With service providers such as hosting, email, analytics, CRM, project management, accounting, communication, or security tools.
  • With professional advisors, legal authorities, or regulators where required by law or necessary to protect legitimate business interests.
  • With your organization or representatives when the inquiry or project is submitted on behalf of a company.

7. International transfers

iLytix is based in India and may work with clients, vendors, systems, and delivery collaborators across India, the United States, the Middle East, and other regions. Information may be processed in countries different from your location, subject to reasonable safeguards and applicable contractual requirements.

8. Data retention

We retain information for as long as reasonably necessary for inquiry handling, service delivery, legal compliance, security, accounting, dispute resolution, and legitimate business records. Retention periods vary based on the type of information and business context.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email system, cloud system, or internet transmission can be guaranteed completely secure, so sensitive project or personal data should only be shared through appropriate agreed channels.

10. Your choices and rights

Depending on your location and applicable law, you may request access, correction, deletion, restriction, or a copy of personal information we hold about you. You may also ask us to stop marketing communication. We may need to verify your identity or retain certain records where required by law.

11. Third-party links

The website may link to third-party websites, tools, platforms, or resources. We are not responsible for the privacy practices, content, or security of third-party services.

12. Updates to this policy

We may update this Privacy Policy when our website, services, legal obligations, or operating practices change. The effective date above indicates the latest version.

13. Contact

For privacy questions, requests, or concerns, contact iLytix Services Private Limited at sales@ilytixservices.com or at JAV TOWER, G-02, A-18, Sector 59, Noida, Uttar Pradesh 201309, India.